Your Property Manager
The Property Manager will;
-
Walk the tenant through, the agreement pointing out their rights and responsibilities, the Welcome Pack and the Inventory;
-
Help the tenant fill out the forms and other relevant paperwork associated with the tenancy;
-
Provide a list of local facilities (GP, Job Centre, schools, religious venues, supermarkets, local bus and train routes);
-
Explain the repair and maintenance procedures and discuss the complaints procedure;
-
Issue the Tenant with a set of keys;
-
Conduct a property induction with the tenant to demonstrate its features, especially any health, safety and fire features/procedures;
-
Conduct a facilities induction highlighting; gas, electric meters, boilers, water stopcock and the operations of white goods;
-
Issue and explain the How to Rent guide, Gas Safety Certificate, deposit paperwork, EPC and an Electrical Inspection report.
-
Request the residents to sign a confirmation letter stating that they understand the information supplied to them.