Tenant responsibilities

These are the guidelines of what we expect from you :

  • Communal areas should be kept clean and tidy at all times;
  • You must test the smoke alarms, atleast once a week;
  • Any communal doors must remain closed at all times;
  • You are not permitted to make any changes to the property, you may request any minor changes in writing and we will endeavour to obtain authorisation from the owner regarding any proposed change;
  • Maintain a respectful attitude towards your neighbours, particularly with noise levels at night;
  • Make sure you have taken out adequate contents insurance for your valuables;
  • Make sure you keep the appointments we make with you to inspect the property, to carry out regular maintenance and servicing;
  • Dispose of your rubbish and recycling appropriately and safely;
  • You are liable to pay for any deliberate damage to the property;
  • Rooms must be kept clean and tidy at all times (regular inspections will be made);
  • Keep all gardens tidy and clear of rubbish;
  • Fire doors must be kept shut at all times;
  • Do not overload power points with heavy electrical equipment;

  • Pay your council tax, gas, electricity and water charges on time;
  • Cooking must not be left unattended;
  • Any furniture or goods provided must not be damaged or removed from the property;
  • Weapons are not allowed in the premises;
  • Illegal drugs will not be tolerated and the police will be informed immediately;
  • Visitors are not allowed to stay overnight;
  • All visitors to respect these guidelines;
  • You must not allow anybody to enter the property when you are out;
  • In case of registering a complaint, please follow our complaints procedure;
  • You must allow County Rents staff access to the property as per your tenancy agreement the appointment in order to carry out duties;
  • Pets are not allowed in the property;
  • You should be co-operative with all our staff and contractors;
  • Always ask for ID badges before allowing strangers access to your property;
  • Sub-letting is not permitted, this would be considered a serious breach of your agreement;