Tenants Useful Contacts

Useful Contacts Numbers for Tenants

County Rents 24 hrs For London – (0208) 145 7010

County Rents 24 hrs For Milton Keynes, Northampton, Hertfordshire, Coventry, Daventry, Luton, Bedford, Slough, St Albuns and Bracknell – (0190) 873 5323

Electricity

If you experience a power cut, simply call 105 for free. (105 is the new nationwide number that will put you through to your local electricity network operator)

You can check your current supplier by clicking here

In the event of an electricity power cut or supply fault:-
  • Do not keep any liquids close to electrical appliances and don’t touch them with wet hands;
  • Do not overload sockets.

Police, Fire Brigade, Ambulance – Emergency 999

Non-emergency – Police 101
In the event of a fire you are advised to;
  • Get yourself out of the property safely;
  • Alert others that there is a fire by raising the alarm;
  • Phone 999 and ask for the fire brigade

Gas

If you smell gas please contact National Grid (Transco) immediately on 0800 111 999

In the event of a Gas Leak;
  • Do not turn electrical switches on or off;
  • Do not smoke, use matches or expose naked flames;
  • Open windows and doors to clear the gas;
  • Check to see if the gas has been left on or if a pilot light has gone out. If so, turn the appliance off. If not, there may be a leak. Turn off the gas supply at the meter by turning the mains gas tap to the OFF position;
  • Phone National Grid’s emergency number (from a fixed-line telephone, not a mobile phone) free on 0800 111 999 (24 hours a day).